Payments - Business Management - Associate

Role summary

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This Associate role supports the Payments business in Hong Kong through business planning, financial tracking, management reporting, governance, and coordination of strategic initiatives. The candidate is expected to prepare clear analysis and presentations, monitor budgets and performance metrics, manage projects, identify operational issues, and work effectively with senior leaders and teams across product, technology, operations, risk, and sales. A bachelor’s degree and relevant experience in financial services, payments, business management, consulting, operations, or project management are typically required. Strong analytical, organizational, communication, and problem-solving skills are essential. Familiarity with Microsoft Excel and PowerPoint is expected, while knowledge of payment products, banking processes, and regulatory requirements is advantageous.

About the employer

JPMorgan Chase & Co. is one of the world’s largest and most diversified financial services companies, serving individuals, businesses, governments, and institutional clients. Headquartered in the United States, the firm operates globally across consumer banking, commercial banking, investment banking, asset management, private banking, and payments. Its Payments business helps companies manage collections, liquidity, cash movements, merchant services, and cross-border transactions through technology-enabled solutions. In Hong Kong, JPMorgan Chase works with multinational corporations, financial institutions, and regional businesses, offering access to global banking expertise and local market knowledge. The company is known for its scale, investment in digital infrastructure, strong risk controls, and emphasis on professional development. Employees typically work in collaborative, highly regulated environments where sound judgment, teamwork, integrity, and client focus are valued.