The Reservations Trainee supports the reservations team at Gran Meliá Palacio de Isora by handling booking enquiries, entering and updating reservations, explaining room types, rates and policies, and coordinating with front office, sales and revenue departments. Candidates are generally expected to be studying or recently qualified in hospitality, tourism or a related field, with good communication skills, attention to detail and a customer-focused attitude. Basic computer proficiency and confidence using hotel reservation systems are useful. English is normally important, while Spanish and other languages are an advantage. The role requires flexibility, professionalism, willingness to learn and the ability to manage accurate information in a busy hotel environment.
Meliá Hotels International is one of Spain’s leading hotel groups and a major international hospitality company. Founded in Mallorca, the group operates hotels and resorts across Spain and destinations in Europe, the Caribbean, the Americas, Africa and Asia under brands including Gran Meliá, Meliá, ME by Meliá, INNSiDE and Sol. Its portfolio covers luxury resorts, urban hotels and leisure properties, with services spanning accommodation, food and beverage, events and guest experiences. Gran Meliá Palacio de Isora is a large luxury resort in Tenerife, known for its oceanfront setting, extensive facilities and international clientele. Meliá typically offers trainees exposure to structured hotel operations, multicultural teams and potential career development within its global network.
Spain’s islands, including Tenerife, Gran Canaria, Mallorca, Ibiza, Menorca and Lanzarote, offer opportunities in hotels, resorts, restaurants, tourism, aviation, events, retail and wellness. Tenerife has a year-round tourism economy and strong demand for multilingual hospitality staff. Life combines a relaxed outdoor culture with beaches, volcanic landscapes, local festivals, Spanish cuisine and active expatriate communities. Living costs vary: accommodation is generally higher in resort areas, while public transport is practical in larger towns. EU, EEA and Swiss citizens can work without a visa but must complete residency and registration formalities. Non-EU nationals need an appropriate work permit, or a qualifying study or internship arrangement, before starting work. Applicants should confirm salary, housing, meals, insurance and relocation support directly with the employer.
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