Alumno en prácticas Departamento de Guest Experience

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

This is a student internship in the Guest Experience department at Sol Arona in Los Cristianos, Tenerife. The role typically supports guest relations, responds to enquiries, assists with feedback and satisfaction monitoring, and helps create a welcoming hotel experience. Candidates are expected to be enrolled in a relevant hospitality, tourism, business or similar programme and to provide documentation for an internship agreement with their educational institution. Good communication skills, a friendly and professional manner, customer focus, teamwork, flexibility and an interest in hotel operations are important. Spanish and English are likely to be useful, while additional languages may be advantageous. Previous hotel experience is helpful but may not be essential.

About the employer

Meliá Hotels International is one of Spain’s largest hotel groups and an established international hospitality company. Founded in Mallorca, the group operates hotels and resorts in destinations across Europe, the Americas, Africa and Asia under brands including Meliá, Paradisus, ME, INNSiDE, Sol and ZEL. Its portfolio covers leisure resorts, city hotels, premium properties and extended-stay experiences. Meliá places strong emphasis on guest service, international career development, sustainability and digital innovation. Sol Arona is a resort property in Los Cristianos, Tenerife, serving leisure visitors and offering practical experience in accommodation, guest relations and tourism operations. An internship with Meliá can provide exposure to a structured hotel environment, multicultural teams and the service standards used by a major international hospitality group.