Deployment Support Engineer II, APAC OTS - Deployment

Role summary

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Amazon is seeking a Deployment Support Engineer II to support deployment activities across the APAC region, including Japan. The role typically involves coordinating and executing infrastructure or technology deployments, troubleshooting hardware and software issues, monitoring progress, documenting procedures, and working with engineering, operations, vendors, and business teams. Candidates are expected to have experience in technical operations, system or network troubleshooting, deployment coordination, and incident resolution. Strong communication, analytical thinking, attention to detail, and the ability to manage competing priorities are important. Familiarity with data-center operations, automation, Linux or Windows environments, networking, and IT service-management practices is advantageous. The successful candidate should be comfortable working in a fast-paced, geographically distributed environment and may need to support occasional travel, on-call work, or flexible schedules.

About the employer

Amazon is a global technology and e-commerce company best known for its online marketplace, cloud-computing business Amazon Web Services, logistics network, digital entertainment, devices, and artificial-intelligence services. Founded in 1994, the company operates worldwide and serves consumers, businesses, developers, and public-sector organizations. Amazon’s work culture emphasizes customer focus, ownership, operational excellence, innovation, and data-driven decision-making. In Japan, it runs online retail operations, fulfillment and delivery services, AWS infrastructure, advertising, media, and technology development teams. Employees commonly work in international, cross-functional environments and may support large-scale systems used by customers across the Asia-Pacific region. Compensation and benefits vary by role, location, experience, and employment arrangement, with many professional positions offering health coverage, paid leave, retirement-related benefits, and other locally applicable programs.