Facilities Operations Centre (FOC) Engineer, AWS

Role summary

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The Facilities Operations Centre (FOC) Engineer supports the reliable operation of AWS data-centre facilities and critical infrastructure. Responsibilities typically include monitoring building-management and electrical or mechanical systems, responding to alarms, coordinating incident escalation, maintaining operational records, and supporting maintenance activities across data-centre sites. Candidates are expected to have experience in facilities, engineering, data-centre operations, or a related technical field, with knowledge of electrical, mechanical, HVAC, or building-management systems. Strong troubleshooting, communication, documentation, safety awareness, and the ability to work shifts are important. The role requires a proactive approach, careful adherence to procedures, and readiness to respond calmly to operational incidents in a high-availability environment.

About the employer

Amazon is a global technology and commerce company operating across e-commerce, cloud computing, digital streaming, logistics, advertising, and artificial intelligence. Its cloud division, Amazon Web Services (AWS), provides computing, storage, networking, database, security, and other technology services to organisations worldwide. AWS operates a large international network of data centres and relies on engineers, technicians, and operations professionals to maintain secure, resilient, and continuously available infrastructure. Amazon is known for its customer-focused culture, emphasis on operational excellence, and leadership principles such as ownership, learning, and delivering results. Employees often work in fast-paced teams where safety, automation, process improvement, and measurable performance are strongly valued.