The Network Support Engineer will support and troubleshoot networking software and infrastructure for Amazon Leo, Amazon’s satellite broadband initiative. Requirements typically include a degree or equivalent experience in networking, telecommunications, computer science, or a related field; practical knowledge of TCP/IP, routing, switching, DNS, Linux, monitoring, and incident-management tools; and experience diagnosing complex production issues. The candidate is expected to provide reliable operational support, automate repetitive tasks, document procedures, collaborate with software and systems engineers, and participate in on-call rotations. Strong analytical, communication, and customer-service skills are important, along with the ability to work independently in a fast-moving, technically demanding environment.
Amazon is a global technology and commerce company operating across e-commerce, cloud computing, digital entertainment, logistics, advertising, and consumer devices. Its major technology businesses include Amazon Web Services, Alexa, Prime Video, and a broad range of online retail and fulfilment services. Amazon Leo, formerly associated with Project Kuiper, is focused on developing a low-Earth-orbit satellite network intended to provide fast, reliable internet access to underserved and remote communities. Amazon employs people in engineering, operations, customer service, research, sales, and corporate functions worldwide. The company is known for large-scale systems, data-driven decision-making, rapid innovation, and a strong emphasis on customer experience. Employees are generally expected to demonstrate ownership, learn continuously, act with urgency, and work effectively across multidisciplinary teams.
Australia offers strong opportunities in cloud infrastructure, telecommunications, cybersecurity, software engineering, mining technology, healthcare IT, and logistics. Sydney, Melbourne, Brisbane, Perth, and Canberra are the main technology and professional hubs, while regional areas can offer opportunities in telecommunications and infrastructure. Australian workplace culture is generally direct, collaborative, informal, and supportive of work-life balance. Lifestyle attractions include beaches, national parks, outdoor sports, diverse food, and a multicultural social scene, although housing can be expensive in major cities. Common work visa routes include employer-sponsored visas such as the Skills in Demand pathway, skilled migration visas, and graduate visas for eligible international students. Requirements depend on occupation, qualifications, English ability, salary, and sponsorship. Prospective applicants should verify current rules with Australia’s Department of Home Affairs and budget carefully for relocation, healthcare, housing, and transport.
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