Amazon is seeking a Senior Network Support Engineer to support Leo Networking Software, helping maintain reliable, secure, and scalable network services. The role typically requires substantial experience in network troubleshooting, routing and switching, TCP/IP, DNS, DHCP, Linux, monitoring, and automation or scripting. Candidates should be comfortable diagnosing complex incidents, analysing logs, managing escalations, documenting solutions, and working with software, infrastructure, and operations teams. Strong communication, customer focus, operational discipline, and the ability to participate in on-call support are expected. Experience with cloud networking, large-scale distributed systems, configuration management, and AWS services would be valuable.
Amazon is a global technology and commerce company operating online retail, logistics, cloud computing, digital entertainment, advertising, devices, and artificial intelligence businesses. Its cloud division, Amazon Web Services, provides infrastructure and software services to organisations worldwide. Amazon employs people across engineering, operations, product, sales, corporate, and fulfilment functions, with a strong emphasis on customer focus, ownership, innovation, and data-driven decision-making. Teams often work on highly scalable systems that must remain available and secure around the clock. In Australia, Amazon has offices, technology teams, fulfilment operations, and AWS activities across major cities. The company is known for demanding performance standards, broad career opportunities, and substantial investment in infrastructure and emerging technologies. Compensation may include salary, bonuses, benefits, and equity depending on the position and level.
Australia is a large island continent with strong employment opportunities in technology, cloud computing, telecommunications, cybersecurity, engineering, healthcare, education, construction, and professional services. Sydney, Melbourne, Brisbane, Canberra, Perth, and Adelaide are the main technology and business centres. Australian workplace culture is generally direct, collaborative, relatively informal, and attentive to work-life balance, although major technology roles can involve on-call duties. Lifestyle options range from busy urban living and beaches to outdoor, regional, and relaxed coastal communities. Housing and transport costs vary significantly, with Sydney and Melbourne usually among the most expensive. Skilled workers may explore employer-sponsored visas, the Skilled Independent visa, state-nominated pathways, or temporary skilled options; eligibility depends on occupation, experience, English ability, and assessments. Candidates should confirm current rules with the Australian Department of Home Affairs and plan for health insurance, tax, housing, and relocation expenses.
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