The Reservation Agent manages guest bookings by telephone, email and online channels, providing accurate information about room types, rates, packages, policies and resort facilities. Requirements typically include previous reservations, front-office or luxury-hospitality experience, strong English communication skills, computer literacy and excellent attention to detail. Knowledge of reservation systems, additional languages and experience with Four Seasons or another international hotel brand are advantageous. The successful candidate is expected to be warm, professional and commercially aware, respond promptly, maximize occupancy and revenue, maintain accurate records, and coordinate effectively with Front Office, Sales, Housekeeping and other departments. Flexibility for shifts, weekends and public holidays is normally required. A calm, discreet service style and genuine commitment to personalized guest care are essential.
Four Seasons Hotels and Resorts is a globally recognized luxury hospitality company operating hotels, resorts and private residences in major destinations worldwide. Founded in 1961, the company is known for highly personalized service, exceptional facilities and a strong emphasis on employee development and guest satisfaction. Four Seasons Resort Seychelles is located at Petite Anse on Mahé, surrounded by tropical forest, granite mountains and a beautiful beach. The resort offers luxury villas, restaurants, spa services, leisure activities and tailored island experiences. Employees work in an international environment where discretion, attention to detail, teamwork and cultural awareness are highly valued. Benefits and employment conditions can vary according to local law and the specific contract, but resort roles may include meals, transport, staff accommodation, service charge eligibility, training and opportunities for career progression within the wider Four Seasons network.
Seychelles offers opportunities in luxury resorts, hotels, restaurants, aviation, marine tourism, wellness, retail, construction and professional services. Tourism is the main source of employment, particularly on Mahé, Praslin and La Digue. The culture blends African, European and Asian influences, with Seychellois Creole, English and French widely used. Lifestyle is relaxed and outdoors-focused, with beaches, hiking, diving, sailing and island communities, although imported goods and housing can be expensive. Foreign nationals generally need an approved Gainful Occupation Permit (work permit) before starting employment; the employer usually sponsors and arranges the application. A residence permit may also be relevant for longer stays. Candidates should confirm salary, service charge, accommodation, meals, transport, medical cover and flight arrangements in writing. Relocating staff should bring certified documents, allow time for immigration processing and budget carefully for living costs.
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