The Host or Hostess welcomes guests, manages table allocations and reservations, escorts diners to their tables, and supports smooth front-of-house service at Big Bay Cafe. Candidates should have a pleasant, confident personality, strong communication skills, good grooming, and a customer-focused approach. Previous experience in restaurant reception, hospitality, or a similar service role is advantageous. The successful candidate is expected to remain calm during busy periods, coordinate effectively with restaurant and kitchen teams, handle guest requests professionally, and maintain Shangri-La’s service standards. Flexibility to work shifts, weekends, and public holidays is normally required, along with proficiency in English; Cantonese and other languages are valuable in Hong Kong.
Shangri-La Hotels and Resorts is a luxury hospitality group founded in Asia and headquartered in Hong Kong. The company operates hotels, resorts, residences, and related hospitality businesses across Asia, the Middle East, Europe, North America, and other international markets. Shangri-La is known for attentive service, comfortable accommodation, extensive dining facilities, and a strong emphasis on genuine Asian hospitality. Its Hong Kong properties serve business travellers, leisure guests, families, and local diners, with restaurants ranging from casual cafés to fine-dining venues. Employees typically work in a multicultural environment with structured service standards, training opportunities, and potential career mobility across the group. Benefits and employment terms vary by property and position, but may include staff meals, medical coverage, service charge, discounts, and other hotel-related privileges.
Hong Kong offers strong opportunities in hotels, restaurants, tourism, retail, finance, technology, healthcare, and international business. Its hospitality industry is fast-paced and multicultural, with English widely used at international hotels; Cantonese is highly valuable, while Mandarin and other languages can improve prospects. Life combines dense urban neighbourhoods, excellent public transport, diverse food, shopping, nightlife, hiking trails, beaches, and nearby islands such as Lantau and Cheung Chau. Accommodation can be expensive, so many newcomers share flats or live outside central districts to reduce costs. Foreign employees generally need an employment visa sponsored by a Hong Kong employer, and the role must meet immigration requirements. Applicants should secure a written offer before relocating and check visa, medical, qualification, and contract conditions. Hong Kong has humid summers, mild winters, and an efficient transport network, making it convenient for work and exploration.
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