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Service Manager - Culinary (Assistant Pastry Chef)

Sri Lanka Shangri-La Approximately LKR 180,000–300,000 per month (about USD 550–950), potentially supplemented by service charge, meals, accommodation or other benefits.*
Job Description

The Service Manager – Culinary (Assistant Pastry Chef) supports the Pastry Chef in managing daily pastry production, bakery operations and service standards. Candidates should have formal culinary or pastry training, relevant hotel or resort experience, strong knowledge of baking techniques, food safety and hygiene, and the ability to supervise a diverse kitchen team. The role requires creativity, attention to detail, cost awareness and effective communication with service departments. The successful candidate is expected to maintain consistent quality, meet production schedules, control wastage, train colleagues and follow Shangri-La standards. Experience in an international luxury hotel, knowledge of HACCP procedures and the ability to work shifts, weekends and holidays would be advantageous.

Company Info

Shangri-La Group is a leading luxury hospitality company headquartered in Hong Kong, operating hotels, resorts and related businesses across Asia, the Middle East, Europe and other international markets. Its properties are known for warm Asian hospitality, high service standards and carefully designed guest experiences. In Sri Lanka, Shangri-La has established a presence through luxury hotel and resort operations, offering accommodation, restaurants, events, wellness facilities and recreational experiences. The group places strong emphasis on guest satisfaction, employee development, teamwork and responsible business practices. Culinary employees typically work in multicultural environments and are expected to maintain consistent quality, presentation and hygiene standards. Benefits and conditions vary by property, position and local employment regulations.

Destination Guide

Sri Lanka offers hospitality opportunities in hotels, resorts, restaurants, tourism, wellness and event operations, particularly in Colombo, Galle, Hambantota, Kandy and coastal resort areas. The culture combines Sinhalese, Tamil, Muslim and colonial influences, with strong traditions of family, religion, festivals and welcoming guests. Lifestyle costs are generally lower than in many Western countries, although imported goods and accommodation in tourist areas can be expensive. The island provides beaches, wildlife, tea country, historic cities and a warm tropical climate. Foreign employees normally require an employer-sponsored work visa or residence approval before working; requirements depend on nationality and contract, so confirmation with the employer and Sri Lankan authorities is essential. Relocating staff should arrange a written contract, accommodation details, medical insurance, transport and tax information before arrival.

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