The Senior Human Resources Executive supports recruitment, onboarding, employee relations, training, performance management, payroll coordination and HR administration. Candidates should usually have a diploma or degree in Human Resources, Business Administration or a related field, along with several years of HR experience, preferably in hospitality. Strong knowledge of Malaysian employment practices, excellent communication skills, discretion and sound problem-solving ability are expected. The role requires someone organised, approachable and confident working with employees and managers at all levels. Experience with HR information systems, labour regulations and a multicultural workforce would be advantageous.
Shangri-La Hotels and Resorts is a leading luxury hospitality group founded in Hong Kong, operating hotels, resorts and serviced residences across Asia, the Middle East, Europe, North America and other international markets. The group is recognised for its high service standards, warm Asian hospitality and strong focus on guest experience. Its Malaysian properties serve business and leisure travellers and typically employ large, diverse teams across hotel operations, food and beverage, wellness and corporate functions. Shangri-La places emphasis on staff development, service culture, teamwork and professional growth. An HR role with the company may involve supporting employees from many nationalities, maintaining consistent workplace standards and helping managers deliver a positive employee experience.
Malaysia offers hospitality, tourism, retail, technology, finance and education opportunities, especially in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu and Johor. Life combines modern cities with beaches, rainforests and a multicultural society shaped by Malay, Chinese, Indian and Indigenous traditions. English is widely used in business, while Malay is the official language. Costs are generally moderate, though Kuala Lumpur and resort islands can be more expensive. Malaysia is not one island but includes destinations such as Langkawi, Penang and parts of Borneo. Foreign employees normally need an employment pass sponsored by their employer, with approval before starting work. Employers commonly assist with documentation, relocation and accommodation guidance. New arrivals should confirm salary, benefits, housing, medical coverage and visa conditions before accepting an offer.
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