The Assistant HR Manager / HR Supervisor supports daily human-resources operations, including recruitment, onboarding, employee relations, training coordination, performance management, payroll administration, and compliance with Indonesian employment regulations. Candidates are generally expected to have a degree or diploma in Human Resources, Business Administration, or a related field, along with hotel or hospitality experience. Strong communication, organization, confidentiality, problem-solving, and leadership skills are important. Experience with HR systems, labor-law requirements, and multicultural workplaces is advantageous. The successful candidate should be service-minded, approachable, professionally presented, and able to work flexible hours in a fast-paced luxury-hotel environment.
Shangri-La Hotels and Resorts is a leading luxury hospitality group founded in Hong Kong, with hotels and resorts across Asia, the Middle East, Europe, North America, and other international markets. The company is known for warm Asian hospitality, high service standards, and distinctive properties ranging from urban hotels to island resorts. Shangri-La commonly provides structured training, internal career development, employee benefits, and opportunities to work in multicultural teams. Its Indonesian operations have included luxury hospitality properties serving business travelers, leisure guests, and events. Employees are expected to uphold the company’s service culture, demonstrate professionalism, and create personalized guest experiences. Human Resources teams play an important role in recruitment, staff engagement, learning and development, policy implementation, and maintaining a positive workplace.
Indonesia offers opportunities across Bali, Java, Lombok, Batam, and other resort destinations, especially in hotels, tourism, food and beverage, wellness, and events. Bali is the most international island, with a relaxed lifestyle, strong expatriate community, beaches, temples, and a higher cost of living in areas such as Canggu and Seminyak. Jakarta and Java provide broader corporate opportunities but a busier urban environment. Indonesian culture values politeness, community, respect for hierarchy, and religious diversity; learning basic Bahasa Indonesia is highly beneficial. Foreign employees normally need employer sponsorship and an appropriate work permit and stay visa before starting work; tourist status does not authorize employment. Employers often assist with immigration, accommodation, meals, transport, healthcare, or relocation, but benefits vary. Candidates should confirm housing, tax, insurance, leave, and contract terms before moving.
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