The Security Manager or Assistant Security Manager is expected to protect guests, employees, property and company assets while maintaining a safe, welcoming hotel environment. Requirements typically include relevant hotel, security, police or military experience, supervisory capability, knowledge of Malaysian safety and emergency procedures, and strong incident-reporting skills. The successful candidate should be physically fit, observant, calm under pressure and comfortable managing investigations, access control, CCTV, patrols, emergency responses and security team schedules. Good communication, leadership and customer-service skills are essential. Experience in a luxury hotel or resort, together with basic computer literacy and the ability to work shifts, weekends and public holidays, would be advantageous.
Shangri-La Hotels and Resorts is a Hong Kong-founded luxury hospitality group operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international destinations. The group is known for warm Asian hospitality, high service standards and premium properties in city, beach and resort locations. Its Malaysian portfolio includes well-established hotels and resorts in destinations such as Kuala Lumpur, Penang, Langkawi and Kota Kinabalu. Shangri-La properties typically provide structured training, multicultural workplaces and career opportunities across hotel operations, food and beverage, guest services, engineering, security and management. The company places strong emphasis on guest safety, employee development, service consistency and maintaining a professional yet welcoming atmosphere. Exact benefits for this position may include meals, uniform, medical coverage, accommodation or transport support, depending on the property and employment terms.
Malaysia offers attractive hospitality opportunities on islands such as Penang, Langkawi, Tioman, Redang and Pangkor, particularly in hotels, resorts, restaurants, diving, guest services and security. Penang combines beaches, heritage, excellent food and a lively urban lifestyle, while Langkawi is quieter, scenic and strongly resort-focused. Local culture is multicultural, shaped by Malay, Chinese, Indian and indigenous traditions, with English commonly used in tourism. Living costs vary: island accommodation may be limited and seasonal, while transport and imported goods can be expensive. Foreign workers generally need an employer-sponsored work permit and must meet Malaysian immigration and employment requirements; working on a tourist visa is not permitted. Employers often assist with permits, medical checks, accommodation and relocation, but applicants should confirm the package, contract, dependent rules and accommodation before accepting an offer.
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