The Director of Business Development, RSR & GSH is expected to lead commercial growth for Shangri-La Rasa Sayang Resort and Golden Sands Resort in Penang. Requirements typically include a degree or diploma in hospitality, business, marketing, or a related field, along with substantial experience in hotel sales, business development, strategic partnerships, and market planning. The candidate should understand luxury and resort markets, corporate and leisure segments, tourism trends, revenue opportunities, and key accounts. Strong leadership, negotiation, communication, networking, analytical, and presentation skills are essential. The role involves developing sales strategies, managing relationships with travel partners and corporate clients, identifying new markets, supporting revenue targets, and representing both properties professionally.
Shangri-La Hotels and Resorts is a major Asian luxury hospitality group headquartered in Hong Kong, operating hotels, resorts, and related hospitality businesses across Asia, the Middle East, Europe, North America, and other international markets. The group is known for its service culture, premium accommodation, dining, wellness, and resort experiences. In Malaysia, Shangri-La operates several established properties, including Shangri-La Rasa Sayang Resort & Spa and Golden Sands Resort in Penang. These resorts serve leisure travelers, families, groups, weddings, corporate guests, and international visitors. The company emphasizes personalized guest service, operational excellence, commercial performance, employee development, and sustainable hospitality. A senior business development role within the Penang resorts would focus on strengthening market presence, growing strategic accounts, increasing occupancy and revenue, and promoting the properties to domestic and international tourism partners.
Penang Island is one of Malaysia’s best-known destinations for hospitality careers, with opportunities in hotels, resorts, restaurants, events, tourism, wellness, retail, and travel services. George Town offers a lively urban environment, while Batu Ferringhi provides a relaxed beach-resort lifestyle. The island combines Malay, Chinese, Indian, and international influences, reflected in its heritage buildings, festivals, street food, arts, and welcoming social culture. Living costs are generally lower than Kuala Lumpur, although beachfront housing can be more expensive. Malaysia has warm weather year-round, good public amenities, international schools, hospitals, and frequent flights through Penang International Airport. Foreign employees normally require employer sponsorship for an Employment Pass, with approval depending on qualifications, salary, position, and immigration rules. Candidates should confirm visa support, accommodation, insurance, relocation assistance, and tax obligations before accepting an offer.
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