The Assistant Director of Sales, RSR & GSH supports commercial strategy and revenue growth for Shangri-La’s Rasa Sayang Resort and Golden Sands Resort in Penang. Requirements typically include a degree or diploma in hospitality, business, marketing, or a related field, along with several years of hotel sales experience, preferably in a luxury or resort environment. The candidate should understand leisure, corporate, group, travel-trade, and international markets, and be confident in negotiation, presentations, account management, and sales planning. Strong communication, leadership, networking, analytical, and relationship-building skills are expected. The role involves developing business opportunities, managing key accounts, coordinating with revenue and operations teams, meeting targets, and representing the resorts professionally.
Shangri-La Group is a major luxury hospitality company founded in Hong Kong, operating hotels, resorts, residences, and related businesses across Asia, the Middle East, Europe, North America, and other international markets. The group is known for personalised Asian hospitality, premium accommodation, restaurants, wellness facilities, and high service standards. In Penang, Shangri-La operates Rasa Sayang Resort & Spa and Golden Sands Resort, both located along Batu Feringgi beach. Rasa Sayang focuses on upscale and luxury experiences, while Golden Sands is designed for families and leisure travellers. Employees generally work in a multicultural environment with opportunities to serve international guests, develop commercial expertise, and progress within a global hotel organisation. Benefits may include staff meals, accommodation support, service charge, medical coverage, training, and discounted stays, depending on the employment package.
Penang Island is one of Malaysia’s most attractive places to relocate for hospitality professionals. Major opportunities are available in luxury hotels, resorts, restaurants, tourism, events, retail, technology, healthcare, and education. The island combines George Town’s UNESCO-listed heritage, diverse Malay, Chinese and Indian cultures, excellent food, beaches, and a relatively relaxed lifestyle. Batu Feringgi is popular with resort employees, while George Town offers more urban living, cafés, nightlife, and transport links. Rental and daily expenses are generally lower than Kuala Lumpur, although beachfront housing can cost more. Foreign employees usually need an employer-sponsored Employment Pass, with the company handling approval and immigration procedures; qualifications and salary thresholds apply. Dependants may require separate passes. Candidates should confirm visa eligibility, accommodation, insurance, tax, and relocation benefits before accepting an offer.
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