The Service Leader – Procurement (Cluster Procurement) is expected to coordinate purchasing activities across several Shangri-La properties, manage supplier relationships, negotiate competitive prices, and ensure the timely supply of quality goods. Candidates should have a diploma or degree in procurement, supply chain management, hospitality, or a related field, together with relevant hotel or purchasing experience. Strong negotiation, communication, vendor-management, analytical, and organisational skills are important. The successful candidate should understand local and international sourcing, procurement controls, inventory requirements, and hospitality standards. Familiarity with procurement systems and good computer skills would be advantageous. The role requires integrity, commercial awareness, attention to detail, and the ability to work cooperatively with finance, kitchens, operations, and other departments.
Shangri-La is a luxury hospitality group founded in Hong Kong and recognised for its Asian-inspired service, warm guest care, and high-quality hotels and resorts. The group operates properties across Asia, the Middle East, Europe, North America, and other international markets under brands including Shangri-La, Traders, Kerry Hotels, and JEN. Shangri-La hotels typically provide accommodation, restaurants, banqueting, wellness facilities, and business services. In Malaysia, the company has established properties serving both business and leisure travellers, including destinations such as Kuala Lumpur, Penang, and Kota Kinabalu. Employees generally work in a multicultural environment with structured hotel procedures, service training, and opportunities to progress within the wider group. Procurement staff support operational departments by ensuring reliable supply, responsible spending, supplier quality, and compliance with company purchasing standards.
Malaysia offers opportunities in hotels, resorts, tourism, retail, logistics, technology, finance, and international business. Popular island destinations include Langkawi, Penang, Tioman, Redang, and the islands around Sabah, while Kuala Lumpur and Johor provide broader corporate employment. The culture is multicultural, with Malay, Chinese, Indian, and Indigenous influences; English is widely used in business and hospitality. Lifestyle ranges from busy urban living to relaxed coastal communities, with generally affordable food and transport. Foreign nationals normally need an employer-sponsored Employment Pass, and the hiring company usually manages the application and approval process. Relocating staff should confirm passport validity, medical or document requirements, accommodation, tax obligations, and dependent arrangements before arrival. Malaysia is warm and humid year-round, with monsoon conditions varying by coast, so island living and travel plans should account for seasonal weather.
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