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Service Manager Engineering

Indonesia Shangri-La IDR 15,000,000–25,000,000 per month (approximately US$900–1,500), depending on experience and property*
Job Description

The Service Manager Engineering is responsible for coordinating daily hotel engineering services, preventive maintenance, repairs, utilities, and building systems. Candidates are generally expected to have a diploma or degree in mechanical, electrical, civil, or hotel engineering, together with several years of experience in hotel or facilities maintenance. Knowledge of HVAC, electrical systems, plumbing, fire and life-safety equipment, energy conservation, and local regulations is valuable. The role requires strong leadership, planning, troubleshooting, communication, and contractor-management skills. The successful candidate should be service-minded, safety-conscious, available for emergencies, and able to maintain reliable facilities while supporting Shangri-La’s guest-service standards.

Company Info

Shangri-La is a leading luxury hospitality group founded in Hong Kong, operating hotels, resorts, residences, and other hospitality businesses across Asia, the Middle East, Europe, North America, and beyond. Its properties are known for refined accommodation, attentive service, extensive food and beverage offerings, and strong local character. Shangri-La places emphasis on genuine hospitality, professional development, operational excellence, and responsible business practices. In Indonesia, the group has operated prominent city and resort properties and typically employs multicultural teams across guest services, culinary operations, engineering, finance, and administration. Engineering employees support the safe, comfortable, and efficient operation of guest rooms, public areas, kitchens, plant rooms, and back-of-house facilities.

Destination Guide

Indonesia offers opportunities across Bali, Java, Lombok, Batam, and other resort or city destinations. Bali is the most internationally oriented island, with strong hospitality, tourism, wellness, and restaurant employment, while Jakarta and Surabaya provide broader corporate and engineering careers. The culture is diverse, combining Indonesian, Javanese, Balinese, Islamic, Hindu, and local traditions; respectful dress and conduct are important. Lifestyle ranges from busy urban living to relaxed beach communities, with generally affordable food and transport but rising rents in popular areas. Foreign candidates normally need an employer-sponsored work permit and appropriate limited-stay visa; working on a tourist visa is not permitted. Before relocating, confirm sponsorship, accommodation, medical cover, salary net of tax, and contract terms. Learning basic Bahasa Indonesia is highly useful, and visiting different islands requires planning because flights and ferry services vary.

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