The Business Development Manager – MICE is responsible for generating corporate, conference, incentive and events business for Shangri-La in the UAE. Requirements typically include a diploma or degree in hospitality, business or a related field, along with several years of hotel sales or MICE experience, strong knowledge of the UAE market, and an established network of corporate and event contacts. The candidate is expected to identify new business opportunities, manage key accounts, prepare proposals, negotiate contracts, conduct site inspections, meet revenue targets and maintain accurate sales records. Excellent communication, presentation, negotiation and relationship-building skills are essential. Flexibility, professionalism, teamwork and the ability to work with international clients and meet demanding deadlines are also expected.
Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. The company is known for refined service, distinctive guest experiences and the warm, Asian-inspired hospitality associated with its brand. Its UAE properties serve leisure travellers, business guests, families and high-value events, including meetings, incentives, conferences and exhibitions. Shangri-La generally promotes professional development, multicultural teamwork and high standards in guest care, sales and operational performance. Benefits for employees may include accommodation or housing support, transportation, meals, medical insurance, annual leave and travel-related privileges, depending on the property and contract. Exact duties, benefits and compensation vary by location and level, so candidates should confirm the package directly with the recruiting team.
The UAE is not an island but a federation of seven emirates, with Dubai and Abu Dhabi offering the largest hospitality and MICE job markets. Opportunities are available in hotels, resorts, restaurants, events, tourism, retail and aviation, especially for candidates with international sales experience and strong corporate networks. The culture combines Islamic traditions, Emirati heritage and a highly international population. Respectful dress, punctuality and sensitivity during Ramadan are important. Lifestyle options range from beaches, shopping and dining to desert activities and cultural attractions, although summer temperatures are extremely high. Most expatriates require employer-sponsored residence and work visas; employers commonly arrange medical checks, Emirates ID processing and work permits. Relocation packages may include accommodation, transport, insurance and annual flights, but this varies. Candidates should verify contract terms, probation rules, housing costs and visa sponsorship before accepting an offer.
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