Senior Events Manager

Job Description

The Senior Events Manager is responsible for planning, selling and delivering conferences, weddings, meetings and other events to Shangri-La standards. Candidates should have several years of hotel or hospitality event-management experience, strong client-development and negotiation skills, excellent knowledge of event operations, and the ability to manage budgets, contracts and detailed schedules. Fluency in English, strong communication, leadership and organisational skills are expected. The successful candidate will build relationships with corporate and leisure clients, coordinate closely with banqueting and operations teams, achieve revenue targets, resolve issues professionally and ensure consistently high guest satisfaction. Flexibility to work evenings, weekends and public holidays is essential.

Company Info

Shangri-La Group is a major luxury hospitality company founded in Hong Kong and recognised for its Asian-inspired service, comfortable surroundings and strong emphasis on genuine care. Its portfolio includes luxury hotels, resorts and city properties across Asia, the Middle East, Europe, North America and other international markets. Shangri-La hotels typically offer accommodation, restaurants, meetings and events, wellness facilities and leisure experiences for business and holiday travellers. In Malaysia, the group has operated well-known properties in destinations including Kuala Lumpur, Penang and Kota Kinabalu. Employees generally work in a multicultural environment with structured service standards, professional training and opportunities to move between departments or properties. The company places importance on guest satisfaction, teamwork, operational quality and commercial performance, making it a suitable employer for experienced hospitality professionals seeking an international career.

Destination Guide

Malaysia offers varied opportunities in hotels, resorts, event management, tourism, food and beverage, retail and corporate services. Island destinations such as Langkawi, Penang, Tioman, Redang and parts of Sabah provide resort-based work, while Kuala Lumpur and Johor offer broader business opportunities. Malaysian culture blends Malay, Chinese, Indian and indigenous influences, with English widely used in hotels and workplaces. Lifestyle costs are generally moderate, although island housing and transport can be more expensive or limited. Climate is tropical, warm and humid throughout the year, with monsoon conditions affecting some east-coast islands. Foreign employees usually require an employment pass sponsored by the hiring company; working before approval is not permitted. Employers commonly assist with applications, medical checks and relocation guidance. Candidates should confirm accommodation, transport, insurance, tax obligations and contract benefits before moving, particularly for remote resort locations.