Administrator (F&B)

Job Description

The Administrator (F&B) supports the Food and Beverage department with daily administration, document preparation, filing, scheduling, purchasing coordination, invoice processing, staff records and communication between outlets and management. Candidates should have good written and spoken English, strong computer skills, attention to detail and sound organizational abilities. Experience in hotel, restaurant or office administration is preferred, while familiarity with Microsoft Office and hospitality systems is advantageous. The role requires professionalism, confidentiality, accuracy and the ability to manage multiple tasks in a fast-paced hotel environment. The successful candidate is expected to work cooperatively with service teams, meet deadlines and provide efficient administrative support.

Company Info

Shangri-La is a luxury hospitality group founded in Hong Kong and recognized for its hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international destinations. The group is known for personalized Asian-inspired service, comfortable accommodation, extensive dining facilities and strong attention to guest experience. Its Malaysian properties include major city hotels and resort destinations, employing teams across rooms, food and beverage, events, wellness and administration. Shangri-La generally offers structured hospitality operations, staff training and opportunities to progress within the wider hotel group. An Administrator in Food and Beverage would support outlet operations behind the scenes, helping managers and service teams maintain accurate records, efficient communication and smooth daily administration.

Destination Guide

Malaysia is a multicultural country rather than a single island, with attractive island destinations such as Langkawi, Penang, Tioman, Redang and Borneo’s coastal areas. Hospitality opportunities are available in hotels, resorts, restaurants, events, tourism and travel services, particularly in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu and Johor. Malay, Chinese and Indian traditions shape everyday life, while English is widely used in hotels and business. Living costs vary: Kuala Lumpur is more expensive, while smaller resort locations may offer staff accommodation. Lifestyle options range from city dining and shopping to beaches, diving, hiking and island activities. Foreign employees normally need an employer-sponsored employment pass, with approval handled through Malaysian immigration authorities. Applicants should confirm current visa rules, medical requirements and relocation benefits with Shangri-La before accepting an offer.