The Coffee Host welcomes guests, takes orders, prepares or serves coffee and other beverages, maintains cleanliness, and supports smooth café or restaurant operations. Candidates should have hospitality or food-and-beverage experience, strong customer-service skills, good English communication, a polished appearance, and basic knowledge of coffee service. Barista training is an advantage. The role requires a friendly, attentive and service-minded approach, the ability to work under pressure, and flexibility to work shifts, weekends and public holidays. The successful candidate is expected to represent Shangri-La professionally, follow hygiene and safety standards, work effectively with colleagues, and create a warm and memorable guest experience.
Shangri-La is a luxury hospitality group founded in Asia and known for its hotels, resorts and serviced residences worldwide. The company operates properties across the Middle East, Asia, Europe, North America and other international destinations. Shangri-La is recognised for warm Asian hospitality, high service standards and personalised guest experiences. Its UAE hotels attract business and leisure travellers and offer restaurants, cafés, meeting facilities, wellness services and other premium amenities. Employees typically work in multicultural teams and receive exposure to international hotel operations. Depending on the property and employment contract, benefits may include staff accommodation or housing support, duty meals, transportation, medical insurance, annual leave and travel benefits. Exact benefits, salary and working conditions vary by hotel, position and candidate experience.
The United Arab Emirates is a modern Gulf country rather than an island, made up of seven emirates including Dubai, Abu Dhabi, Sharjah and Ras Al Khaimah. Hospitality, tourism, aviation, retail, restaurants and events provide strong employment opportunities, particularly for candidates with customer-service and hotel experience. The culture blends Emirati traditions with a large international community; modest dress, respect for religion and awareness of local customs are important. Lifestyle options range from beaches and desert activities to shopping, dining and global entertainment, although summers are extremely hot. Most foreign employees require employer-sponsored residence and work visas, with the employer generally arranging medical tests, Emirates ID processing and labour documentation. Candidates should confirm accommodation, transport, insurance, probation terms and other benefits before relocating.
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