The Service Manager – Procurement (Non-Food Buyer) is responsible for sourcing, evaluating and purchasing non-food products and services for hotel operations. Requirements typically include a bachelor’s degree in business, supply chain, hospitality or a related field, along with several years of procurement or purchasing experience, preferably in a hotel or resort. The successful candidate should understand supplier negotiations, contracts, inventory control, quality standards and cost management. Strong communication, organization, analytical and vendor-management skills are expected, as well as familiarity with purchasing systems and local suppliers. The role also requires integrity, attention to detail and the ability to work with multiple departments while maintaining Shangri-La’s service and purchasing standards.
Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong, with hotels, resorts and serviced residences across Asia, the Middle East, Europe, North America and other international destinations. The company is known for refined service, comfortable accommodations, distinctive dining and wellness experiences. In the Philippines, Shangri-La operates well-established properties in locations such as Makati, Bonifacio Global City, Cebu and Boracay. Its hotels employ professionals across guest services, food and beverage, engineering, finance, procurement and administration. Shangri-La places strong emphasis on genuine hospitality, professional development, cultural awareness and consistent operational standards. A procurement manager supports these standards by ensuring that properties receive reliable, competitively priced and suitable non-food supplies from approved vendors.
The Philippines offers opportunities in hospitality, tourism, procurement, shared services, retail and logistics, particularly in Metro Manila, Cebu, Clark, Davao, Boracay and Palawan. Work culture is generally welcoming and relationship-focused, with respect for hierarchy, teamwork and customer service. English is widely used in business, while Filipino and regional languages are common socially. Lifestyle varies from busy urban living in Manila to a more relaxed beach-oriented pace in Cebu, Boracay or Palawan. Living costs depend heavily on location; Manila and major resort areas are usually more expensive. Foreign professionals generally need an employer-sponsored work permit and appropriate visa, commonly an Alien Employment Permit and a 9(g) working visa. Employers often assist with documentation, but requirements should be confirmed with Philippine immigration authorities. Relocation planning should include housing, healthcare, taxes, transport and local registration.
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