The Waiter/Waitress at Hung Tong, Shangri-La Hong Kong, is responsible for welcoming guests, taking food and beverage orders, serving dishes and drinks, explaining menu items, maintaining table presentation and processing guest requests professionally. Candidates should have customer-service experience in a hotel or restaurant, good communication skills in English and Cantonese, a pleasant personality and strong attention to detail. Mandarin is an advantage. The role requires teamwork, physical stamina, flexibility to work shifts, weekends and public holidays, and a genuine interest in delivering attentive, luxury hospitality. Knowledge of Chinese cuisine and dining etiquette would be beneficial.
Shangri-La is a leading luxury hospitality group founded in Hong Kong, operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international destinations. The group is known for personalised service, elegant accommodation, premium dining and strong attention to local culture. Shangri-La Hong Kong is a landmark hotel in the city’s Admiralty district, offering luxury rooms, meeting facilities, restaurants and Cantonese dining at venues such as Hung Tong. Employees typically work in a structured, international environment with opportunities for hospitality training, career development and internal mobility. The company places emphasis on warm Asian hospitality, professionalism, teamwork and memorable guest experiences.
Hong Kong is a compact, energetic destination combining modern business districts, traditional neighbourhoods, beaches and hiking trails. Hospitality opportunities are available in hotels, restaurants, clubs, events, tourism and catering, especially for applicants with Cantonese, English or Mandarin skills. The culture is fast-paced and service-oriented, with respect for punctuality, hierarchy and efficiency. Lifestyle options range from excellent public transport and diverse dining to busy urban living and easy access to islands and countryside. Overseas employees generally need an employment visa sponsored by their employer; applicants must show a confirmed job, suitable qualifications or experience and market-level pay. Employers commonly assist with visa documentation, although housing is usually arranged by the employee. Rental costs can be high, so shared accommodation or living outside central districts may be practical. New arrivals should arrange a Hong Kong identity card after approval and budget carefully for deposits, transport and daily expenses.
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