The Director of Sales leads the hotel’s sales strategy, revenue-generating activities and business development efforts. Requirements typically include a degree or diploma in hospitality, business or a related field, several years of hotel sales experience, strong knowledge of local and international markets, and a proven record of meeting targets. The successful candidate is expected to manage key accounts, develop corporate and group business, oversee sales planning, build relationships with travel partners, and work closely with marketing, revenue management and operations teams. Strong leadership, negotiation, communication and presentation skills are essential, along with commercial awareness, flexibility and the ability to represent Shangri-La professionally.
Shangri-La is a luxury hospitality group founded in Asia and recognised internationally for its refined service, distinctive properties and focus on guest wellbeing. The group operates hotels, resorts and related hospitality businesses across Asia, the Middle East, Europe, North America and other key destinations. Shangri-La properties are known for personalised service, quality dining, comprehensive meetings and events facilities, and strong connections with their local communities. In Malaysia, the company has operated prominent city and resort hotels, serving business travellers, leisure guests, groups and international visitors. Employees generally work in a multicultural environment with opportunities to develop careers across hotel departments and countries. The company places emphasis on hospitality standards, teamwork, guest satisfaction and commercial performance.
Malaysia offers varied hospitality opportunities in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu, Johor and other resort destinations. Sales professionals can find roles in international hotels, luxury resorts, meetings and events, tourism companies and travel businesses. Malaysian culture is diverse, combining Malay, Chinese, Indian and indigenous influences, with excellent food and strong community traditions. Lifestyle costs are moderate compared with many major global cities, although central Kuala Lumpur and popular islands can be more expensive. Langkawi, Penang and Sabah provide attractive coastal lifestyles, while Kuala Lumpur offers better transport, schools and corporate networks. Foreign employees generally need an employer-sponsored Employment Pass, and the company must support the application. Candidates should confirm current immigration rules, tax obligations, accommodation and healthcare arrangements before relocating.
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