The Senior Human Resources Executive supports daily HR operations, including recruitment, onboarding, employee relations, performance management, training coordination, payroll support, HR reporting and compliance with Malaysian employment legislation. Candidates are generally expected to hold a degree or diploma in Human Resources, Business Administration or a related field, with several years of hotel or hospitality HR experience. Strong knowledge of employment practices, excellent communication and organizational skills, discretion, and confidence working with employees at all levels are important. Experience with HR information systems and knowledge of Shangri-La standards would be advantageous. The successful candidate should be service-oriented, approachable, dependable and able to manage confidential matters while supporting a positive workplace culture.
Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, operating hotels, resorts and related businesses across Asia, the Middle East, Europe, North America and other international markets. Its portfolio includes Shangri-La, Kerry Hotels, JEN by Shangri-La and Traders Hotels. The group is known for warm Asian hospitality, high service standards and comprehensive guest experiences, including dining, wellness, events and resort activities. In Malaysia, Shangri-La properties operate in major destinations such as Kuala Lumpur, Penang and Kota Kinabalu. The company employs colleagues across hotel operations, food and beverage, guest services, engineering, finance and human resources. HR professionals can expect a structured, multicultural working environment with opportunities for training, internal development and progression within the wider hospitality network.
Malaysia offers hospitality and HR opportunities in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu and other resort destinations. Jobs are available in hotels, restaurants, tourism, retail, shared services and corporate offices, with stronger demand during peak travel periods. The culture is multicultural, combining Malay, Chinese, Indian and indigenous influences, and English is widely used in business and tourism. Lifestyle ranges from busy city living to relaxed island life, with affordable food, tropical weather and excellent beaches and nature. Langkawi, Penang and Sabah are popular island or coastal choices, although Kuala Lumpur is the main corporate hub. Foreign nationals normally need an employer-sponsored Employment Pass, and the employer must support the application through Malaysian authorities. Candidates should confirm eligibility, salary requirements, accommodation, insurance and relocation costs before accepting an offer. A valid passport and authenticated qualifications may also be required.
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