The Assistant HR Manager or HR Supervisor supports daily human resources operations, including recruitment, onboarding, employee relations, training coordination, performance management, payroll administration, and compliance with Indonesian employment regulations. Candidates are generally expected to have a degree or diploma in human resources, business administration, or a related field, along with several years of hotel or hospitality HR experience. Strong communication, confidentiality, organization, and problem-solving skills are essential. Experience with HR systems, labor law, staff engagement, and multicultural workplaces is advantageous. The successful candidate should be service-oriented, approachable, commercially aware, and able to work flexibly in a fast-paced luxury hotel environment.
Shangri-La is a leading international luxury hospitality group headquartered in Hong Kong, operating hotels, resorts, residences, and other hospitality businesses across Asia, the Middle East, Europe, North America, and beyond. The company is recognized for its Asian-inspired service culture, strong emphasis on genuine hospitality, and premium guest experiences. Shangri-La properties typically provide accommodation, dining, meetings, wellness, and leisure facilities, supported by internationally trained teams. In Indonesia, the group has operated notable hotels and resorts in destinations such as Jakarta, Surabaya, and Bali. Employees are generally expected to uphold high service standards, demonstrate cultural sensitivity, and work collaboratively in a diverse environment. Career opportunities may include structured training, internal development, and exposure to international hotel operations.
Indonesia offers hospitality and HR opportunities across Bali, Java, Lombok, Batam, and other resort islands. Bali is the most internationally oriented destination, with strong demand in hotels, resorts, restaurants, wellness, and tourism services, while Jakarta and Surabaya provide broader corporate and urban employment options. Indonesian workplaces value respect, teamwork, personal relationships, and polite communication. Lifestyle ranges from busy city living to relaxed coastal communities, with generally affordable food and accommodation, though popular areas such as Bali can be expensive. Foreign employees normally require employer sponsorship and an appropriate work permit and stay visa; working on a tourist visa is not permitted. Employers usually guide the immigration process, but requirements and fees should be confirmed with the company or an Indonesian immigration adviser. Candidates relocating should arrange housing, insurance, document legalization, and local registration before arrival.
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