The Service Leader – Procurement (Cluster Procurement) is responsible for coordinating purchasing activities across multiple Shangri-La properties in Malaysia. Typical requirements include a diploma or degree in procurement, supply chain, hospitality management, business, or a related field, together with several years of purchasing experience, preferably in hotels or other large organisations. The candidate should understand supplier sourcing, tendering, contract negotiation, inventory control, cost management, and procurement systems. Strong communication, analytical, negotiation, and leadership skills are expected, along with integrity and attention to detail. The role requires collaboration with finance, culinary, engineering, housekeeping, and operational teams, while ensuring quality, compliance, competitive pricing, and reliable supply.
Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, with hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and Africa. Its portfolio includes the Shangri-La, Kerry, JEN, and Traders brands. The group is known for Asian-inspired hospitality, personalised service, and high standards in guest experience. In Malaysia, Shangri-La operates prominent city hotels and resort properties, creating career opportunities in hotel operations, food and beverage, finance, procurement, sales, engineering, and corporate support. Cluster roles serve more than one property and require strong coordination, commercial awareness, and consistent standards. Employees typically work in multicultural environments with structured hotel procedures and opportunities for internal development.
Malaysia offers opportunities in hospitality, procurement, tourism, retail, logistics, technology, healthcare, and shared services, especially in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu, and Johor. Island destinations such as Langkawi, Penang, Tioman, and the Perhentian Islands provide a relaxed lifestyle, beaches, diving, and outdoor activities, while major cities offer stronger salaries and transport links. Malaysian culture is multicultural, with Malay, Chinese, Indian, and indigenous influences; English is widely used in business, though learning basic Malay is helpful. Living costs vary, with Kuala Lumpur and popular resort islands generally more expensive. Foreign employees normally need an Employment Pass sponsored and processed by the employer before starting work. Relocating candidates should confirm accommodation, medical cover, tax registration, dependent passes, and contract terms. Island living can be seasonal, so transport, healthcare access, and housing availability should be checked in advance.
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