The Business Development Manager – MICE is responsible for generating and managing corporate meetings, incentives, conferences and events business for Shangri-La in the United Arab Emirates. Requirements typically include a degree or diploma in hospitality, business or marketing, several years of hotel sales or MICE experience, strong knowledge of the UAE market, and an established corporate and agency network. The successful candidate should be confident in negotiation, client presentations, account management and event planning. Expectations include achieving revenue targets, developing new accounts, maintaining excellent client relationships, preparing proposals, coordinating with hotel departments and representing the brand professionally. Strong communication, organization, commercial awareness and flexibility are essential.
Shangri-La Group is a leading luxury hospitality company with hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international destinations. Founded in Hong Kong, the group is known for warm Asian hospitality, high service standards and distinctive guest experiences. Its portfolio includes the Shangri-La, Kerry, JEN and Traders brands. Shangri-La properties typically offer accommodation, restaurants, meeting facilities, wellness services and extensive event spaces, serving both leisure and business travelers. In the United Arab Emirates, Shangri-La operates premium properties in locations such as Dubai and Abu Dhabi, catering to corporate clients, government organizations, destination events and luxury travelers. Employees are generally expected to demonstrate professionalism, cultural awareness, teamwork and a strong commitment to personalized service. The group provides opportunities across hotel operations, sales, events, finance and leadership.
The United Arab Emirates is not an island, but it is a popular Gulf destination offering strong employment opportunities in hospitality, tourism, aviation, retail, events, finance and technology. Dubai and Abu Dhabi are major centers for international conferences, exhibitions and luxury travel, creating demand for MICE sales professionals. The culture combines Islamic traditions, Emirati heritage and a highly international expatriate community. English is widely used in business, while Arabic is the official language. Lifestyle options range from beaches, desert excursions and shopping to restaurants, cultural attractions and modern entertainment. Most expatriates live in apartment communities and should budget carefully for rent, transport, healthcare and schooling. Employees normally require an employer-sponsored residence visa, work permit and medical examination. The employer often assists with documentation, insurance and relocation, although terms vary. Candidates should verify contracts, benefits, housing allowances and visa conditions before accepting an offer.
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