The Team Leader at The Line restaurant is responsible for supervising daily food and beverage operations, coordinating service during shifts, assigning tasks, and ensuring guests receive attentive, efficient service. Candidates should have previous experience in a hotel or quality restaurant, sound knowledge of restaurant procedures, and strong communication and leadership skills. Familiarity with buffet service, point-of-sale systems, food safety, and handling guest feedback is advantageous. The successful candidate is expected to maintain Shangri-La service standards, support training and coaching, work closely with the kitchen and other departments, and remain calm and professional during busy periods. Flexibility to work rotating shifts, weekends, and public holidays is required.
Shangri-La Hotels and Resorts is a globally recognised luxury hospitality group founded in Asia, with hotels, resorts, and residences across major cities and holiday destinations worldwide. The group is known for warm Asian hospitality, personalised guest service, high-quality dining, and comprehensive accommodation and leisure facilities. Shangri-La Hotel, Singapore is a prominent luxury property set near Orchard Road, offering guestrooms, restaurants, event spaces, gardens, and wellness facilities. The Line is one of the hotel’s signature dining venues, recognised for its extensive buffet and international cuisine. Employees typically work in a multicultural environment with structured service standards, training opportunities, and opportunities to develop careers across the wider Shangri-La network.
Singapore is a compact, highly connected island city with strong employment opportunities in hospitality, tourism, food and beverage, finance, technology, healthcare, and logistics. Its culture blends Chinese, Malay, Indian, and international influences, reflected in its festivals, languages, neighbourhoods, and famous hawker cuisine. The lifestyle is safe, clean, efficient, and urban, with excellent public transport, shopping, parks, beaches, and entertainment. Accommodation and daily expenses can be high, particularly near central districts, so budgeting is important. Foreign employees generally need an employer-sponsored work pass; hospitality roles may qualify for an S Pass or another appropriate permit, subject to prevailing salary and quota requirements. The employer normally supports the application process, but approval is handled by Singapore’s Ministry of Manpower. New arrivals should arrange housing, medical coverage, banking, and tax registration, and confirm pass conditions before relocating.
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