The Service Associate supports daily operations at Summer Palace, Shangri-La’s Chinese restaurant. Responsibilities typically include welcoming guests, presenting menus, taking accurate orders, serving food and beverages, maintaining table settings, processing requests, and coordinating with the kitchen and service team. Candidates should have hospitality or restaurant experience, good communication skills, a pleasant and professional manner, and a strong focus on guest satisfaction. Knowledge of Chinese cuisine is helpful. The role requires teamwork, attention to detail, physical stamina, flexibility to work shifts, weekends, and holidays, and the ability to remain calm during busy service periods. Training may be provided to candidates with a positive attitude and genuine interest in luxury hospitality.
Shangri-La Hotels and Resorts is a leading luxury hospitality group founded in Hong Kong, with hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international destinations. The company is known for warm Asian hospitality, high service standards, well-appointed accommodations, and extensive dining, wellness, and event facilities. Its Philippine properties serve leisure travelers, business guests, families, and local residents, while offering employees structured training and opportunities to build careers in international hotel operations. Shangri-La places strong emphasis on personalized guest service, teamwork, professionalism, cultural awareness, and responsible business practices. Employees may receive benefits such as meals, uniforms, training, service charge participation, healthcare coverage, and staff accommodation or transportation, depending on the property and employment terms.
The Philippines offers employment opportunities in hotels, restaurants, tourism, retail, business services, healthcare, education, and technology. Major hospitality markets include Metro Manila, Cebu, Boracay, Palawan, and Davao. Filipino culture is friendly, family-oriented, community-minded, and strongly influenced by both Asian and Western traditions. Everyday life is generally social and relaxed, with varied food, festivals, beaches, diving, and outdoor activities. Living costs depend on the island and city; Manila and popular resort areas are usually more expensive than provincial locations. Foreign nationals normally need an employer-sponsored work permit and appropriate visa, while Filipino citizens can work without immigration restrictions. Employers commonly assist international hires with documentation, but requirements should be confirmed with the Philippine Bureau of Immigration and the Department of Labor and Employment. Relocating workers should arrange accommodation, health insurance, transportation, and local banking before starting work.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...