The Service Leader - Engineering (Chargeman) is responsible for supervising hotel engineering operations, maintaining electrical systems, and ensuring reliable operation of power, plant, HVAC, plumbing, and building services. Candidates should hold a recognised Malaysian Chargeman certificate, such as Suruhanjaya Tenaga competency certification, and have relevant experience in hotel, commercial, or facilities maintenance. Strong knowledge of electrical safety, preventive maintenance, troubleshooting, and local regulations is expected. The role requires leadership, sound communication, accurate reporting, and the ability to respond quickly to breakdowns and emergencies. Candidates should be hands-on, safety-conscious, service-oriented, and willing to work shifts, weekends, and public holidays.
Shangri-La Group is a major luxury hospitality company founded in Asia and headquartered in Hong Kong. It operates hotels, resorts, and related hospitality businesses across Asia, the Middle East, Europe, North America, and other international markets. Shangri-La properties are known for personalised service, comfortable accommodation, extensive dining facilities, and high operating standards. In Malaysia, the group has established hotels and resorts in destinations including Kuala Lumpur, Penang, and Kota Kinabalu. Employees typically work in a multicultural environment where guest service, teamwork, safety, and attention to detail are highly valued. Engineering employees support the safe, efficient, and comfortable operation of guest rooms, restaurants, public areas, plant rooms, and essential building systems. Benefits may include staff meals, uniforms, medical coverage, training, accommodation assistance, and hotel or group travel privileges, depending on the property and employment terms.
Malaysia offers opportunities in hotels, resorts, facilities management, construction, tourism, technology, manufacturing, and healthcare. Popular island destinations such as Penang, Langkawi, Tioman, and parts of Sabah provide resort and maintenance roles, while Kuala Lumpur and major mainland cities offer broader employment options. Malaysian culture is multicultural, combining Malay, Chinese, Indian, and indigenous influences, with English commonly used in hospitality workplaces. Island living can be relaxed and scenic, but transport, healthcare access, housing, and shopping may be more limited than in cities. Costs vary considerably by location; resort accommodation can reduce expenses. Foreign workers generally need an approved employment pass or work permit arranged by the employer before starting work. Applicants should verify certificate recognition, medical requirements, contract terms, accommodation, and visa sponsorship. Malaysia has a tropical climate, so candidates should expect heat, humidity, and seasonal heavy rain.
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