The Security Manager or Assistant Security Manager is responsible for protecting guests, colleagues, property and hotel assets while maintaining a welcoming hospitality environment. Candidates should have relevant hotel, security, police or military experience, strong knowledge of emergency procedures, incident reporting, fire and life-safety standards, and local regulations. Supervisory experience, good communication skills, sound judgment, physical fitness and the ability to remain calm under pressure are expected. The role involves leading security officers, coordinating investigations, managing access control, supporting emergency response and working closely with hotel departments and authorities. Cantonese, English and Mandarin abilities are advantageous, particularly in Hong Kong.
Shangri-La Group is a luxury hospitality company founded in Hong Kong and internationally recognized for its warm Asian service and high-quality hotels and resorts. The group operates properties across Asia, the Middle East, Europe, North America and other major destinations under brands including Shangri-La, Kerry Hotels, JEN and Traders. Its Hong Kong portfolio includes prominent city hotels serving business travelers, leisure guests, events and long-stay visitors. Shangri-La emphasizes genuine hospitality, operational excellence, colleague development and responsible business practices. Security leaders work in a demanding environment where guest privacy, discretion, emergency preparedness and service standards are equally important. The company typically offers structured hotel career paths, exposure to international operations and opportunities to work with multicultural teams.
Hong Kong is a compact international city with a fast-paced professional culture, excellent public transport and a distinctive blend of Cantonese traditions and global influences. Hospitality opportunities are available in luxury hotels, restaurants, events, tourism, retail and corporate services, with strong demand for experienced supervisors and managers. Life combines dense urban neighborhoods, outstanding dining and shopping, efficient healthcare and banking, and easy access to beaches, hiking trails and nearby islands. English is widely used in business, while Cantonese is valuable for daily life and guest relations. Most overseas professionals require an employer-sponsored General Employment Policy visa, normally supported by relevant qualifications, experience and a confirmed job offer. Employers often assist with documentation, but candidates should budget for housing, deposits and relocation expenses. Hong Kong apartments are costly, so many newcomers initially choose serviced accommodation or shared housing.
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