The Coffee Host welcomes guests, prepares or serves coffee and other beverages, maintains a clean and inviting coffee area, and provides attentive service in line with Shangri-La standards. Candidates should have hospitality, restaurant, or café experience, good spoken English, a friendly personality, and strong customer-service skills. Knowledge of coffee preparation and additional languages may be advantageous. The role requires professional grooming, teamwork, punctuality, attention to detail, and the ability to remain calm during busy periods. Flexibility to work shifts, weekends, and public holidays is normally expected.
Shangri-La is a luxury hospitality group founded in Hong Kong and operating hotels, resorts, residences, and related properties worldwide. The brand is known for warm Asian-inspired hospitality, high service standards, comfortable accommodation, and carefully presented dining and leisure experiences. Its United Arab Emirates properties serve business and leisure travellers in destinations such as Dubai and Abu Dhabi. Employees typically work in an international environment with structured operating procedures, guest-service training, and opportunities to build careers across hotel departments and global locations. Depending on the property and contract, benefits may include staff accommodation, meals, transport, medical coverage, annual leave, airfare, and career-development support.
The United Arab Emirates is not an island, but it offers coastal city living, beaches, desert landscapes, and modern resorts across Dubai, Abu Dhabi, and other emirates. Hospitality, aviation, retail, tourism, food and beverage, and events provide many job opportunities. The culture is multicultural and generally welcoming, while Islamic customs, modest public behaviour, and respect during Ramadan should be observed. Lifestyle options range from busy urban entertainment to quieter residential communities, with hot summers and mild winters. Most overseas employees require an employer-sponsored residence visa and work permit; the employer usually arranges medical testing, Emirates ID processing, and residency formalities. Confirm accommodation, transport, gratuity, leave, and contract terms before relocating.
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