The Director of Business Development, RSR & GSH is expected to lead commercial growth, strategic partnerships and market development for Shangri-La’s resort and global sales-related business in Malaysia. Requirements typically include a bachelor’s degree in business, hospitality, tourism or a related field, together with substantial senior-level experience in hotel sales, business development or destination marketing. The successful candidate should demonstrate strong knowledge of luxury hospitality, corporate and leisure markets, revenue opportunities, contract negotiation and relationship management. Excellent leadership, communication, analytical and presentation skills are essential, along with the ability to collaborate across properties and international sales teams. The role requires a commercially minded, target-driven professional who can build long-term partnerships and represent the Shangri-La brand effectively.
Shangri-La Group is a major luxury hospitality company founded in Hong Kong and known for its hotels, resorts and residences across Asia, the Middle East, Europe and other international markets. The group operates under the Shangri-La, Kerry, JEN and Traders brands, with a strong reputation for warm Asian hospitality, high service standards and distinctive guest experiences. Its Malaysian portfolio includes established luxury properties in Kuala Lumpur, Penang, Sabah and other key destinations. Shangri-La employs teams across rooms, food and beverage, wellness, sales, finance and corporate functions, offering career opportunities in both hotel operations and regional business development. The company places emphasis on guest satisfaction, colleague development, sustainability and long-term commercial performance.
Malaysia is a multicultural country rather than a single island, with attractive island and coastal destinations such as Langkawi, Penang, Tioman, Redang and parts of Sabah and Sarawak. Hospitality, tourism, sales and resort-management opportunities are strongest in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu and major beach resorts. Malay, Chinese and Indian influences shape the culture, cuisine and festivals, while English is widely used in business and tourism. Lifestyle costs are generally moderate compared with Singapore or major Western cities, although Kuala Lumpur and resort islands can be more expensive. Foreign professionals normally require an employer-sponsored Employment Pass, with the company handling approval and immigration procedures. Relocating employees should arrange valid passports, medical checks, accommodation and local banking. Island living offers beaches and a relaxed pace, but transport, healthcare access and seasonal tourism patterns should be considered.
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