Captain - Hung Tong

Job Description

The Restaurant Captain at Hung Tong is responsible for supervising daily floor operations, coordinating service, welcoming guests, taking or overseeing orders, and ensuring consistently high food and beverage standards. Candidates typically need previous experience in a quality hotel or upscale restaurant, strong knowledge of service procedures, and excellent communication skills. Fluency in English and Cantonese is advantageous, while Mandarin may be preferred. The successful candidate should be attentive, polished, organized, and comfortable coaching junior colleagues. A genuine hospitality mindset, strong knowledge of Chinese cuisine and beverage service, and the ability to remain calm during busy periods are expected.

Company Info

Shangri-La Group is a luxury hospitality company founded in Hong Kong and recognized for its hotels, resorts, restaurants, and serviced residences across Asia and international markets. The group operates properties under the Shangri-La, Kerry, JEN, and Traders brands, with a strong emphasis on warm Asian hospitality and personalized guest service. In Hong Kong, Shangri-La hotels are known for premium accommodation, acclaimed dining outlets, professional training, and high service standards. Employees may receive benefits such as service charge, meals, uniforms, medical coverage, staff rates, and career development opportunities, depending on the property and employment terms. Hung Tong is associated with Shangri-La's refined Cantonese dining offering, where attention to detail, teamwork, product knowledge, and polished table service are especially important.

Destination Guide

Hong Kong offers strong opportunities in hotels, restaurants, tourism, finance, retail, technology, and international business. Its culture combines traditional Cantonese heritage with a highly global, fast-paced urban lifestyle. Residents enjoy excellent public transport, diverse food, shopping, nightlife, hiking, beaches, and easy access to outlying islands and nearby destinations. Hospitality work can be demanding, with long shifts and busy peak periods, but it provides valuable international experience and career mobility. Foreign employees generally need an employment visa sponsored by their employer before starting work; applications commonly require a confirmed offer, relevant qualifications or experience, and proof that the role cannot readily be filled locally. Employers often assist with the process, although accommodation and relocation costs vary. Renting in central districts is expensive, so many workers choose areas such as Kowloon, the New Territories, or shared housing. Cantonese is useful, while English is widely used in hotels.