The Service Leader – Procurement supports cluster-wide purchasing activities for Shangri-La properties in Malaysia. Requirements typically include a diploma or degree in procurement, supply chain, business, hospitality management, or a related field, together with relevant hotel or purchasing experience. The candidate should understand supplier sourcing, quotations, negotiations, purchase orders, inventory coordination, cost control, and procurement policies. Strong communication, analytical, organizational, and negotiation skills are expected, along with proficiency in Microsoft Office and purchasing systems. The role requires integrity, attention to detail, teamwork, and the ability to manage competing deadlines while maintaining quality, value, compliance, and good supplier relationships.
Shangri-La is a leading luxury hospitality group founded in Hong Kong, operating hotels, resorts, and related businesses across Asia, the Middle East, Europe, North America, and other international markets. The group is known for its Asian-inspired hospitality, personalized service, luxury accommodation, dining, meetings, and wellness facilities. Shangri-La properties commonly emphasize genuine care, cultural awareness, professional standards, and long-term guest relationships. In Malaysia, the company operates established hotels and resorts in key destinations, serving business travelers, leisure guests, conferences, weddings, and international visitors. Employees generally work in multicultural teams and may receive benefits such as staff dining, training, hotel discounts, medical coverage, and career development opportunities, depending on the property and employment terms.
Malaysia offers opportunities in hospitality, procurement, tourism, retail, technology, manufacturing, finance, and shared services. For resort-based work, Langkawi, Penang, Sabah, and parts of Sarawak provide a relaxed island or coastal lifestyle, while Kuala Lumpur offers broader career options and urban amenities. The culture is multicultural, with Malay, Chinese, Indian, Indigenous, and international influences; English is widely used in hotels and business. Living costs vary, with resort locations sometimes offering staff accommodation or transport. Foreign employees normally need an employer-sponsored employment pass, and approval must be obtained before starting work. Candidates should confirm accommodation, medical cover, tax treatment, working hours, relocation costs, and pass sponsorship in writing. Malaysia has warm weather year-round, excellent food, diverse beaches and nature, and generally convenient regional travel.
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