Team Leader (The Line)

Job Description

The Team Leader at The Line, Shangri-La Singapore, supports the restaurant team in delivering efficient, friendly and consistent dining service. Requirements typically include previous experience in a hotel, restaurant or large-scale dining operation, good knowledge of food and beverage service, strong communication skills and the ability to supervise colleagues during busy periods. The successful candidate is expected to lead by example, maintain service and hygiene standards, assist with guest requests, coordinate with kitchen and front-of-house teams, handle basic guest concerns and support training for new employees. Flexibility to work rotating shifts, weekends and public holidays is essential.

Company Info

Shangri-La Hotels and Resorts is a luxury hospitality group founded in Asia and headquartered in Hong Kong. The group operates hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international destinations. Shangri-La Singapore is a major five-star property set in extensive landscaped grounds near Orchard Road. It offers accommodation, restaurants, meeting facilities, leisure amenities and spa services, serving both business and leisure travellers. The Line is one of the hotel's signature dining venues, known for buffet and international cuisine with live cooking stations. Shangri-La places strong emphasis on warm Asian hospitality, personalised guest service, teamwork and colleague development. Employees generally work in a structured hotel environment with opportunities to gain experience across food and beverage operations and progress within the wider hospitality group.

Destination Guide

Singapore is a compact, highly developed island city with strong opportunities in hospitality, tourism, food and beverage, aviation, retail and business services. The culture is multicultural, orderly and generally fast-paced, with English widely used at work alongside Mandarin, Malay and Tamil. Residents enjoy excellent public transport, safe neighbourhoods, diverse food, shopping, parks and warm tropical weather throughout the year. Hospitality roles commonly involve shift work, weekends and public holidays, but provide exposure to international guests and established training systems. Foreign candidates normally need a valid work pass arranged by the employer, such as an Employment Pass, S Pass or Work Permit, depending on qualifications, salary and occupation. Relocating workers should budget for rent, transport, medical coverage and daily expenses, as accommodation can be costly. Orchard Road and central areas are convenient but expensive; outer neighbourhoods usually offer better value and remain well connected by MRT.