The Security Manager or Assistant Security Manager is responsible for protecting guests, colleagues, property and hotel assets while maintaining a safe, welcoming environment. Requirements typically include relevant hotel, security, law-enforcement or military experience, supervisory capability, knowledge of emergency procedures, incident reporting and local regulations. Strong communication skills, sound judgment, leadership and the ability to remain calm under pressure are expected. The successful candidate should be service-oriented, physically fit, discreet and comfortable working shifts, weekends and public holidays. First-aid, fire-safety or security-related certifications, Cantonese and English proficiency, and experience in a luxury hotel environment would be advantageous.
Shangri-La Hotels and Resorts is a Hong Kong-founded luxury hospitality group with hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international destinations. The group is known for personalised service, Asian-inspired hospitality and high standards in guest comfort, dining and wellbeing. Its Hong Kong properties serve business and leisure travellers and operate extensive accommodation, food and beverage, events and guest-services facilities. Shangri-La typically offers a structured, multicultural working environment with opportunities across hotel operations, security, engineering, culinary, rooms and corporate functions. Employees are expected to demonstrate professionalism, discretion, teamwork and a strong commitment to guest satisfaction. Benefits and career-development opportunities vary by property, position and employment contract.
Hong Kong is a compact, energetic international city made up of Hong Kong Island, Kowloon and the New Territories, with outlying islands nearby. Hospitality, finance, retail, aviation, technology, healthcare and professional services provide wide employment opportunities, although competition is strong and Cantonese can be valuable for customer-facing roles. The culture blends Chinese traditions with global influences; respect, punctuality and efficiency are highly valued. Residents enjoy excellent public transport, diverse restaurants, hiking trails, beaches, festivals and a fast-paced urban lifestyle. Employers normally sponsor work visas for eligible overseas professionals, and applicants need a confirmed job offer before applying. The General Employment Policy commonly requires suitable qualifications or experience and a role that cannot readily be filled locally. Relocation costs and rents can be high, so candidates should confirm accommodation, medical coverage, working hours and visa sponsorship with Shangri-La before accepting an offer.
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