The Sales Coordinator supports Shangri-La Singapore’s sales team with administrative and operational work, including preparing proposals, contracts and reports, maintaining customer records, coordinating appointments and site inspections, and following up on enquiries. The role typically requires a diploma or degree in hospitality, business or a related field, along with strong organisation, communication and computer skills. Previous experience in hotel sales, events or customer service is advantageous. The successful candidate is expected to be professional, responsive and detail-oriented, with the ability to manage deadlines, handle confidential information and work effectively with different hotel departments. Familiarity with Opera, Delphi or similar hotel systems may be helpful. Flexibility, a service-minded attitude and confidence dealing with corporate clients and event organisers are important.
Shangri-La Group is a major luxury hospitality company headquartered in Hong Kong, operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. Its portfolio includes the Shangri-La, Kerry, JEN and Traders brands. Shangri-La Singapore is a well-established luxury hotel set in extensive landscaped grounds near Orchard Road, offering guest rooms, restaurants, meeting facilities, wellness services and event venues. The company is known for Asian-inspired hospitality, personalised service and professional development opportunities. Employees generally work with a diverse international team and support leisure, business, group and events guests. Hotel roles can provide exposure to luxury service standards, sales operations, banquet coordination and cross-departmental collaboration. Employment benefits and working conditions vary according to the position and applicable company policies.
Singapore is a compact island city-state with strong opportunities in hospitality, tourism, aviation, finance, technology and international business. Hotel employees can expect a multicultural workplace, structured public transport and a fast-paced but organised lifestyle. English is widely used, while Mandarin, Malay and Tamil are also official languages. Popular areas for living include Orchard, River Valley, Tiong Bahru, East Coast and neighbourhoods near MRT stations. Rent can be high, so shared accommodation is common for entry-level workers. Singapore has excellent healthcare, safety, food and public services, although daily expenses are generally above regional averages. Foreign employees usually need an employer-sponsored work pass, such as an Employment Pass, S Pass or Work Permit, depending on qualifications, salary and sector rules. The employer normally submits the application to the Ministry of Manpower. Candidates should confirm pass eligibility, accommodation and relocation costs before accepting an offer.
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