The Service Manager – Procurement (Non-Food Buyer) is expected to manage purchasing activities for non-food goods, including supplier sourcing, quotations, negotiations, purchase orders, delivery coordination, and inventory support. The role typically requires a degree or diploma in procurement, supply chain, business, hospitality management, or a related field, together with several years of purchasing experience, preferably in a hotel or resort. Candidates should understand supplier evaluation, contracts, cost control, quality standards, and procurement procedures. Strong communication, negotiation, organization, computer, and analytical skills are important. The successful candidate is expected to work ethically, meet deadlines, maintain reliable vendor relationships, and support Shangri-La’s service and value standards.
Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, with hotels, resorts, and other hospitality businesses across Asia, the Middle East, Europe, North America, and Australia. Its portfolio includes Shangri-La Hotels and Resorts, Kerry Hotels, JEN by Shangri-La, and Traders Hotels. The group is known for warm Asian hospitality, high service standards, distinctive guest experiences, and strong attention to quality. In the Philippines, Shangri-La operates well-established properties including Shangri-La The Fort in Manila and Shangri-La Mactan in Cebu. Hotel teams commonly include colleagues from many backgrounds and offer careers in operations, culinary services, finance, procurement, engineering, sales, and guest relations. The company generally values professionalism, integrity, teamwork, continuous learning, and a genuine commitment to guest satisfaction.
The Philippines offers hospitality and procurement opportunities in Manila, Cebu, Boracay, Palawan, Clark, and other tourism centers. Manila has the broadest corporate and hotel employment market, while Cebu and resort islands provide a more relaxed lifestyle and strong tourism demand. Filipino culture is friendly, family-oriented, community-minded, and English is widely used in workplaces. Living costs vary considerably: Manila is more expensive and busier, while provincial islands may offer lower costs but fewer specialized services. Foreign nationals usually need an employer-sponsored work permit and appropriate visa, commonly an Alien Employment Permit and a 9(g) work visa; requirements should be confirmed with Philippine immigration authorities. Relocating candidates should secure a written employment offer, clarify accommodation and transport benefits, check healthcare coverage, and prepare for tropical weather, seasonal storms, traffic, and island-to-island travel.
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