The Host or Hostess welcomes guests, manages table seating, handles reservations, coordinates with service teams, and helps create a smooth dining experience at Big Bay Cafe. Candidates should have a pleasant, professional manner, good communication skills, and strong customer-service awareness. Previous experience in hotel or restaurant operations is preferred. The role requires confidence speaking with international guests, attention to detail, teamwork, and the ability to remain composed during busy periods. Flexibility to work shifts, weekends, and public holidays is expected. Cantonese and English are useful in Hong Kong, while additional languages are an advantage.
Shangri-La Group is a major luxury hospitality company headquartered in Hong Kong, operating hotels, resorts, and related businesses across Asia, the Middle East, Europe, North America, and other international destinations. Its hotels are known for attentive service, refined facilities, and strong emphasis on guest experience. Shangri-La properties typically offer restaurants, cafés, wellness facilities, meeting spaces, and accommodation for business and leisure travellers. The group employs people across front office, food and beverage, housekeeping, culinary, engineering, finance, sales, and management functions. As an established international hotel employer, Shangri-La generally provides structured operating standards, training opportunities, and career mobility within its properties and wider network.
Hong Kong offers varied opportunities in hospitality, tourism, finance, retail, technology, education, and professional services. Hotel and restaurant workers can find roles in luxury properties, independent restaurants, cafés, clubs, and event venues, although competition is strong. The culture is fast-paced, international, and respectful of professional service standards. Cantonese is widely spoken, while English is common in tourism and business. Lifestyle options range from dense urban living and excellent public transport to hiking, beaches, islands, and vibrant dining districts. Rental housing can be expensive, especially on Hong Kong Island and in central Kowloon; shared accommodation is often more practical. Foreign nationals generally need an appropriate employment visa sponsored by an employer before working. Applicants should confirm visa eligibility, contract terms, medical requirements, accommodation costs, and relocation expenses before accepting a position.
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