The Service Associate – Engineering (A/C Technician) is responsible for maintaining, inspecting and repairing air-conditioning and refrigeration systems throughout the hotel. Candidates should have a recognized certificate, diploma or vocational qualification in air-conditioning, refrigeration or mechanical engineering, along with practical troubleshooting experience. Previous experience in a hotel, resort, commercial building or similar facilities environment is preferred. The role requires knowledge of HVAC equipment, electrical safety, preventive maintenance and basic engineering systems. The successful candidate should be reliable, physically fit, safety-conscious and willing to work rotating shifts, weekends and public holidays. Good communication, teamwork, attention to detail and a guest-focused attitude are expected.
Shangri-La is a leading luxury hospitality group founded in Hong6 Kong, operating hotels, resorts and residences across Asia, the Middle East, Europe and other international markets. The group is known for warm Asian hospitality, high service standards and premium guest experiences. Shangri-La Hambantota Resort & Spa in Sri Lanka is a large beachfront property offering accommodation, restaurants, recreation, wellness facilities and extensive landscaped grounds. Engineering teams support the resort’s guest rooms, public areas, kitchens, utilities and specialist systems, including air-conditioning and refrigeration. Employees typically work in a structured hotel environment with opportunities to develop technical, operational and customer-service skills. Compensation may include a basic salary, service charge, meals, uniforms, medical support or other benefits, depending on the employment contract and local company policy.
Sri Lanka offers opportunities in hotels, resorts, tourism, construction, engineering, IT, finance and customer service, especially in Colombo, Galle, Hambantota, Kandy and resort regions. The culture combines Sinhalese, Tamil, Muslim and colonial influences, with strong traditions of family, religion, hospitality and community. Lifestyle costs are generally lower than in many international destinations, although Colombo and tourist areas can be more expensive. The island provides beaches, wildlife parks, tea country, historic cities and a warm tropical climate. Foreign workers normally need an employer-sponsored employment visa or residence approval before starting work; requirements vary by nationality and role. Applicants should confirm sponsorship, accommodation, transport, medical checks, insurance, taxes and contract terms with Shangri-La. Local language skills are useful, while English is widely used in hospitality.
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