The Assistant HR Manager or HR Supervisor supports recruitment, onboarding, employee relations, training, performance management, payroll coordination, and compliance with Indonesian employment regulations. Candidates are generally expected to have a degree or diploma in human resources, business administration, or a related field, together with several years of hotel or hospitality HR experience. Strong communication, organization, confidentiality, problem-solving, and leadership skills are important. Experience with HR systems, labor regulations, staff welfare, and multicultural teams is advantageous. The successful candidate should be service-oriented, approachable, commercially aware, and able to work flexibly in a busy resort environment, including weekends and public holidays when required.
Shangri-La is a major luxury hospitality group founded in Hong Kong, operating hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international destinations. Its properties are known for personalized service, high accommodation standards, extensive dining options, wellness facilities, and strong attention to guest experience. In Indonesia, Shangri-La has operated prominent city and resort properties and employs a large multicultural workforce. The company typically emphasizes its values of hospitality, teamwork, integrity, respect, and continuous development. Human Resources leaders support recruitment, employee engagement, learning and development, labor compliance, staff welfare, and the maintenance of a positive workplace culture. Benefits may include service charge, meals, uniforms, insurance, training, and career opportunities within the wider Shangri-La network, although the exact package varies by property and employment contract.
Indonesia offers hospitality opportunities across Bali, Java, Lombok, Batam, Sumatra, Sulawesi, and other resort islands. Bali has the largest international tourism market, while Jakarta and Surabaya provide stronger corporate and city-hotel opportunities. Lombok and eastern islands offer resort roles and a quieter lifestyle. Local culture values respect, family, community, and religious diversity; modest dress and sensitivity to ceremonies are important. Living costs vary considerably, with Bali’s popular areas often more expensive than smaller cities. Foreign nationals generally need an employer-sponsored work permit and appropriate limited-stay work visa, with the employer handling much of the process. Employment must comply with Indonesian immigration and labor rules, and working on a tourist visa is not permitted. Candidates should confirm accommodation, meals, transport, insurance, service charge, taxation, contract terms, and relocation support before accepting an offer.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...