The Engineering Supervisor oversees daily maintenance and repair work across the hotel, including electrical, mechanical, plumbing, air-conditioning, equipment, and building systems. Candidates should have a technical diploma or relevant vocational qualification, practical hotel or facilities experience, and a strong understanding of preventive maintenance and safety procedures. The role requires leadership ability, sound troubleshooting skills, accurate maintenance records, and the flexibility to work shifts, weekends, and public holidays. Shangri-La will expect the successful candidate to supervise technicians effectively, respond quickly to breakdowns, maintain guest and employee safety, control costs, and support reliable hotel operations.
Shangri-La is a luxury hospitality group founded in Asia and recognised internationally for its refined hotels, resorts, and distinctive Asian-inspired service. The group operates properties across Asia, the Middle East, Europe, North America, and other major destinations under the Shangri-La, Shangri-La Resorts, Traders, Kerry, and JEN brands. Its hotels typically offer accommodation, restaurants, conference facilities, wellness services, and leisure amenities. Shangri-La places strong emphasis on warm hospitality, professional standards, staff development, and personalised guest experiences. In Indonesia, its properties serve both international and domestic travellers and often provide opportunities in hotel operations, engineering, food and beverage, guest services, and administration. Employment packages can vary by property and may include service charge, meals, uniforms, insurance, training, and sometimes accommodation or transport.
Indonesia is an archipelago with very different working and living environments. Bali offers the largest concentration of international hotels, resorts, restaurants, and tourism jobs, with a relaxed lifestyle but relatively high housing costs in popular areas. Java, including Jakarta and Surabaya, provides broader corporate and engineering opportunities, reliable transport, and busier urban living. Lombok, Batam, and the islands of eastern Indonesia offer resort employment and a quieter lifestyle, although services and transport may be more limited. Indonesian culture values politeness, community, respect for hierarchy, and religious diversity; learning basic Bahasa Indonesia is highly useful. Foreign employees normally need employer sponsorship and an appropriate work permit and stay visa before starting work. Candidates should confirm accommodation, meals, insurance, service charge, relocation support, tax arrangements, and flight benefits directly with the hotel. Local registration and health requirements may also apply.
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