The Security Manager / Assistant Security Manager is responsible for protecting guests, colleagues, hotel property and confidential information. Candidates should have experience in hotel security, loss prevention, emergency response or law enforcement, with strong knowledge of security procedures, Malaysian regulations, fire safety and incident reporting. A supervisory background, good communication skills, sound judgment and the ability to remain calm under pressure are expected. The role involves managing security officers, monitoring CCTV and access control, investigating incidents, conducting patrols, coordinating with police and emergency services, and supporting crisis-preparedness training. Candidates should be physically fit, professional, discreet, service-minded and willing to work shifts, weekends and public holidays.
Shangri-La Group is a major luxury hospitality company founded in Hong Kong, operating hotels, resorts and residences across Asia, the Middle East, Europe, Africa and North America. Its portfolio includes the Shangri-La, Kerry, JEN and Traders brands. Shangri-La is known for personalised Asian hospitality, high service standards and a strong focus on guest comfort and colleague development. In Malaysia, the group has operated prominent city hotels and resort properties, serving business travellers, leisure guests, families and international events. Hotel security teams work closely with front office, engineering, housekeeping, food and beverage and management departments to maintain a safe, welcoming environment. Employment may offer structured training, staff meals, uniforms, accommodation at selected resorts and opportunities for internal career progression, depending on the property and contract.
Malaysia offers opportunities in hotel security, hospitality operations, tourism, retail, technology and international business. Roles are concentrated in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu, Johor and resort destinations. The country combines Malay, Chinese, Indian and Indigenous cultures, with diverse food, festivals and generally welcoming communities. Lifestyle costs are moderate, although Kuala Lumpur and popular islands can be more expensive. Malaysia is not one island, but includes destinations such as Langkawi, Penang, Tioman, Redang and parts of Borneo. Employees usually need an employer-sponsored Employment Pass or other approved work authorisation before starting work; requirements vary by nationality, salary and position. Employers commonly handle much of the application process. Relocating candidates should confirm accommodation, transport, medical coverage, contract terms and dependent arrangements directly with Shangri-La. Tropical weather, monsoon seasons and local customs should also be considered.
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