The Director of Business Development, RSR & GSH is expected to lead commercial growth and business development initiatives for Shangri-La properties or related business units in Malaysia. Requirements typically include a degree in business, marketing, hospitality, or a related discipline, together with substantial experience in hotel sales, partnerships, account management, or strategic development. The successful candidate should understand Malaysian and international markets, build strong corporate and travel-trade relationships, identify new revenue opportunities, and manage negotiations and commercial plans. Strong leadership, communication, presentation, analytical, and networking skills are essential. The role requires a commercially focused professional who can work across departments, represent the brand confidently, deliver measurable results, and contribute to long-term market positioning.
Shangri-La Hotels and Resorts is a leading luxury hospitality group founded in Hong Kong, with hotels, resorts, and other properties across Asia, the Middle East, Europe, North America, and Australia. The group is recognised for personalised service, premium accommodation, international dining, wellness facilities, and destination-focused experiences. Its Malaysian portfolio includes well-established city hotels and resorts serving business travellers, leisure guests, families, and events. Shangri-La places strong emphasis on service culture, employee development, guest satisfaction, and sustainable operations. A senior business development position with the company would typically involve promoting the portfolio, developing strategic partnerships, strengthening relationships with corporate and travel-industry clients, and supporting occupancy, revenue, and brand growth. Benefits may include medical coverage, staff rates, meals, training, and performance-related incentives, depending on the property and employment package.
Malaysia offers varied career opportunities in hospitality, tourism, business development, technology, finance, and education. Major employment centres include Kuala Lumpur, Penang, Johor, Langkawi, Kota Kinabalu, and other resort destinations. The culture is multicultural, with Malay, Chinese, Indian, Indigenous, and international influences; English is widely used in business and hotels. Lifestyle options range from busy city living and excellent food to beaches, rainforests, diving, and island escapes. Malaysia is not one island, but destinations such as Langkawi, Penang, Tioman, and parts of Sabah are popular for relocation and leisure. Foreign professionals generally need an employer-sponsored Employment Pass, with the company handling the application and eligibility requirements. Candidates should confirm salary, housing, insurance, taxes, dependent arrangements, and travel expectations before accepting an offer. Costs are moderate compared with many regional hubs, though Kuala Lumpur and major resort areas can be more expensive.
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