The Service Leader – Procurement (Cluster Procurement) is responsible for coordinating purchasing activities across Shangri-La properties in Malaysia. Requirements typically include a diploma or degree in procurement, supply chain, hospitality management, or a related field, together with several years of purchasing experience, preferably in hotels or a multinational organisation. The candidate should understand supplier sourcing, negotiations, contracts, inventory controls, quality standards, and procurement systems. Strong communication, analytical, organisational, and vendor-management skills are expected. The role also requires integrity, commercial awareness, attention to detail, and the ability to work with hotel departments and suppliers while achieving cost savings without compromising product quality or service standards.
Shangri-La Hotels and Resorts is a Hong Kong-founded luxury hospitality group operating hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international markets. The company is recognised for personalised service, strong guest relationships, and its Asian-inspired approach to hospitality. Its portfolio includes the Shangri-La, Kerry, JEN, and Traders brands, serving leisure travellers, business guests, groups, and long-stay residents. In Malaysia, Shangri-La has established properties in destinations such as Kuala Lumpur, Penang, and Kota Kinabalu. Employees typically work in a multicultural environment with structured hotel operations, procurement standards, training opportunities, and career mobility across the wider group. A cluster procurement position supports several properties and requires close cooperation with finance, culinary, engineering, housekeeping, and hotel leadership teams.
Malaysia offers varied opportunities in hotels, resorts, tourism, shared services, retail, technology, manufacturing, and logistics. For island living, Penang combines a lively food scene, heritage culture, beaches, and a growing professional community; Langkawi is quieter and more resort-focused, while Sabah and Sarawak offer nature, diving, and outdoor lifestyles. Malaysian culture is multicultural, with Malay, Chinese, Indian, and indigenous influences, and English is widely used in business and hospitality. Living costs are moderate, although Kuala Lumpur and popular resort areas can be more expensive. International hires normally need an employment pass sponsored by the employer, and approval must be obtained before starting work. Candidates should confirm visa eligibility, accommodation, healthcare, taxation, transport, and relocation support with Shangri-La. Climate is hot and humid year-round, with heavier rain during monsoon periods.
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