The Sales Manager, based in Shangri-La’s Jakarta Sales Office, is expected to develop business from corporate, leisure, group, and travel-trade clients, especially in the assigned market. Requirements typically include a bachelor’s degree or equivalent hospitality and business experience, several years of hotel or tourism sales experience, strong knowledge of Jakarta and Indonesian markets, and excellent communication and negotiation skills. The candidate should be confident in managing accounts, conducting sales calls and presentations, preparing proposals, meeting revenue targets, maintaining client relationships, and coordinating with hotels and regional sales teams. Professional English is generally required; Indonesian and additional language skills are valuable. Frequent travel and flexibility are likely.
Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong, operating hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international markets. The group is known for its Shangri-La brand, emphasizing Asian-inspired hospitality, personalized service, comfortable accommodation, and strong dining and wellness experiences. Its properties serve business travelers, leisure guests, groups, and luxury clients. Shangri-La supports sales offices and regional commercial teams that promote individual hotels and resorts in key source markets. In Indonesia, the company has a strong presence through properties such as Shangri-La Jakarta and Shangri-La Rasa Sentosa-related regional business connections. Employees typically work within structured international standards while adapting service and sales strategies to local markets.
Indonesia is an archipelago with major employment centers on Java, including Jakarta, Surabaya, and Bandung. Jakarta offers the broadest opportunities in hospitality sales, hotels, tourism, events, finance, technology, and multinational business. Bali is especially strong for resorts, villas, restaurants, wellness, and tourism, while destinations such as Lombok, Batam, and the Riau Islands offer growing resort and travel roles. Indonesian culture values politeness, community, respect for hierarchy, and relationship-building; English is useful in international hospitality, while Bahasa Indonesia is important for daily life. Lifestyle varies from busy urban living in Jakarta to a more relaxed coastal pace on Bali or Lombok. Foreign nationals generally need employer sponsorship and an appropriate work permit and stay visa; tourist visas do not authorize employment. Relocation planning should include housing, health insurance, transport, taxes, and local registration requirements.
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