The Business Development Manager – MICE is expected to grow meetings, incentives, conferences and exhibitions business for Shangri-La in the UAE. Requirements typically include a degree or diploma in hospitality, business or a related field, along with several years of hotel sales experience and a strong network of corporate, agency and event contacts. The successful candidate should be commercially minded, target driven and confident in negotiating contracts and presenting proposals. Responsibilities include identifying new accounts, managing key clients, preparing sales plans, attending industry events, coordinating with hotel departments and achieving revenue targets. Excellent communication, presentation, relationship-building and organisational skills are essential, as is knowledge of the UAE MICE market.
Shangri-La Group is a leading luxury hospitality company founded in Asia and recognised for its warm Asian hospitality, refined service and high-quality guest experiences. The group operates luxury hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international destinations. Shangri-La properties serve leisure travellers, corporate guests and major events, with a strong emphasis on personalised service, elegant surroundings and local cultural connection. In the UAE, the company is associated with premium city and resort hospitality and competes in the luxury business, leisure and MICE markets. Employees typically work in multicultural environments with structured operational standards, opportunities for professional development and exposure to international guests and corporate clients.
The UAE is not an island but a federation of seven emirates, with Dubai and Abu Dhabi offering the strongest hospitality and MICE employment markets. Opportunities are available in hotels, resorts, restaurants, events, tourism, retail and aviation, especially for candidates with international sales experience. UAE workplaces are multicultural and professional, while local customs value respect, modest dress and awareness of Islamic traditions. Lifestyle options range from modern city living and beaches to desert activities, shopping and excellent dining. Employers usually sponsor work visas, residence permits and medical checks for successful overseas hires; employees should not work on a tourist visa. Relocation packages vary and may include accommodation, transport, insurance or flights. Housing costs can be high, so candidates should clarify benefits, probation terms, commission structure and working hours before accepting an offer.
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