The Team Leader for The Line restaurant is expected to supervise daily food and beverage operations, lead service colleagues, coordinate seating and table service, respond to guest requests, and maintain Shangri-La’s service standards. Candidates should have experience in a hotel restaurant or quality dining environment, strong communication and leadership skills, and a practical understanding of restaurant procedures, hygiene, and guest relations. Flexibility to work shifts, weekends, and public holidays is essential. The successful candidate should be attentive, organised, calm under pressure, and able to coach team members while creating a welcoming dining experience.
Shangri-La is a leading luxury hospitality group founded in Asia and known for warm, personalised service. The group operates hotels, resorts, residences, and related hospitality businesses across Asia, the Middle East, Europe, North America, and other international destinations. Shangri-La Singapore is a landmark luxury hotel on Orchard Road, offering guest rooms, suites, restaurants, event facilities, wellness services, and extensive conference spaces. The Line is one of the hotel’s signature dining venues, recognised for its buffet and live-cooking experience. Employees typically work in a multicultural environment with structured service standards, training opportunities, and career mobility across the wider Shangri-La network. The company places strong emphasis on genuine hospitality, teamwork, professional presentation, guest satisfaction, and consistent operational quality.
Singapore is a compact, highly developed island city with excellent public transport, reliable infrastructure, and a multicultural population influenced by Chinese, Malay, Indian, and Western traditions. Hospitality offers opportunities in hotels, restaurants, resorts, events, and tourism, particularly for candidates with international service experience. The lifestyle is convenient but relatively expensive, especially for housing; many employees use public transport and share accommodation to manage costs. English is widely used at work, while knowledge of additional languages can be helpful. Foreign employees normally require an employer-sponsored work pass, such as an Employment Pass, S Pass, or Work Permit, depending on qualifications, salary, and occupation. The employer usually submits the application, and approval is subject to Singapore’s immigration rules. Candidates should confirm accommodation, medical coverage, working hours, and pass eligibility before relocating.
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